Enterprise Europe Network Number of partnership agreements signed Increased recognized Network brand and brand Culture (e.g. brand awareness among SME population) Clients satisfaction rate (% SMEs stating satisfaction, added-value of specific service) Number of SMEs receiving support services Number of SMEs participating in brokerage events and company missions || Enterprise Europe Network Partnership agreements signed: 1.950 (2010) Increased recognized Network brand and brand Culture: not measured yet Clients satisfaction rate (% SME ...[+++]s stating satisfaction, added-value of specific service): 78% Number of SMEs receiving support services: 435.000 (2010) Number of SMEs participating in brokerage events and company missions: 45.000 (2010) || Enterprise Europe Network Partnership agreements signed: 3.000/year Increased recognized Network brand and brand Culture: 30% of SMES reached Clients satisfaction rate (% SMEs stating satisfaction, added-value of specific service): >80% Number of SMEs receiving support services 500.000/year Number of SMEs participating in brokerage events and company missions: 60.000/year

Question No. 823 Ms. Olivia Chow: With regard to rail freight services in Canada, what is the government and its institutions measuring on a yearly basis in terms of: (a) percentage of rail cars picking up freight on time; (b) percentage of rail cars delivering freight on time; (c) percentage of fulfilled service commitments for the agreed-upon number of rail cars; (d) dollar value of economic damages from delays and service disruptions; (e) dollar value of compensation extended to customers by rail companies; (f) number of complaints received by CN and CP; (g) number of rail freight customers served broken down by industry sectors ...[+++], including but not limited to (i) agriculture, (ii) logging, (iii) mining, (iv) chemicals, (v) automotive?

(Return tabled) Question No. 486 Ms. Hélène Laverdière: With respect to financial assistance issued by Export Development Canada (EDC): (a) for the fiscal years 2009-2010 and 2010-2011, what is the total value of general corporate purpose loans; (b) what is the due diligence procedure regarding general corporate purposes loans; (c) what standards are used to assess the potential adverse environmental, social and human rights impacts associated with corporate activities that are funded through general corporate purpose loans; (d) what sources of information are used in order to assess the compliance standards referenced in subquestion ...[+++](c); (e) what is EDC’s process for monitoring ongoing compliance by its clients with the standards referenced in subquestion (c), and what steps are taken in the event of non-compliance; (f) for all debt relief initiatives designed to reduce sovereign debt for each of the fiscal years from 1999-2000 to 2010-2011, (i) how many payments were received from the Government of Canada, (ii) what is the amount of payment, (iii) what countries received debt relief; (g) what is the total value of loans, lines of credit, guarantees and insurance provided by EDC to companies incorporated in tax havens as defined by the OECD in 2009, 2010 and 2011; (h) for all loans, lines of credit, guarantees and insurance to companies for exploration, extraction, transportation and processing of oil, gas and coal, for the fiscal years 2009-2010 and 2010-2011, (i) what is the name of the client for each transaction, (ii) what is the value of each transaction, (iii) what is the country of operation for each transaction; and (i) for all credit facilities and loans to Talisman Energy Inc. since 2006, (i) what is the dollar amount of each transaction, (ii) what is the description of each transaction, (iii) what is the country of investment for each transaction, (iv) are any applications currently being assessed?

Value (EUR) = % of clients with energy theft (%/100) × Estimated average price value of energy load not recorded/client/year (EUR) × Total number of clients LV (number of clients)

Value (EUR) = % of clients with ‘contracted power fraud’ (%/100) × Estimated price value of contracted power not paid/client/year (EUR) × Total number of clients LV (number of clients)

Where that client is an institution or where a group of connected clients includes one or more institutions, that value shall not exceed 25 % of the credit institution's own funds or EUR 150 million, whichever the higher, provided that the sum of exposure values, after taking into account the effect of the credit risk mitigation in accordance with Articles 112 to 117, to all connected clients that are not institutions does not exceed 25 % of the credit institution’s own funds.