Value (EUR) = [number of clients in LV × Customer care cost/client/year (EUR)]Baseline – [number of clients in LV × Customer care cost/client/year (EUR)]Roll-out scenario

I believe that a political signal can be given to the Member States: the reform of intelligence and security services, which obviously comes under the sole jurisdiction of the Member States, should draw on maximum powers of coordination between Heads of Government and tighter Parliamentary scrutiny, particularly as regards the financial resources concerned; at the same time the legal limits on operational action by agents of these services should be s ...[+++]pelled out, so that the agents themselves enjoy full guarantees when acting within these limits, and personal responsibility can be traced clearly as soon as the limits are exceeded.

monitor the implementation of the objectives of i2010 eGovernment Action Plan in close cooperation with the Member States and strengthen coordination processes; accelerate and support the implementation of those objectives, in particular by : promoting interoperability and open standards by ensuring that European standardisation policy addresses, where necessary, the particular needs for effective eGovernment; ensuring coherent and efficient use of the eGovernment-related EU programs, in order to create greater synergies; encouraging investment in ICT Research and Development, supporting, as far as appropriate, the development of synergies between national and Community research and innovation efforts in eGovernment by using existing ins ...[+++]truments for Research and Technological Development; encouraging the dissemination of learning and good practice through the i2010 High Level Group, biennial Ministerial conferences and good practice awards; continuing the assessment of economic and social impact of cross-border eGovernment services; put in place the necessary mechanisms to stimulate pilot projects and other necessary support activities in line with existing and future Community programmes; report annually to the European Parliament and the Council, in the framework of the Annual Report on the European Information Society, on relevant progress in achieving the i2010 policy priorities and to recommend, where appropriate, policy adjustments.

Comprise transactions that are closely related to insurance and pension fund operations. Included are agents’ commissions, insurance brokering and agency services, insurance and pension consultancy services, evaluation and adjustment services, actuarial services, salvage administration services, and regulatory and monitoring services on indemnities and recovery services.

Comprises transactions that are closely related to insurance and pension fund operations. Included are agents’ commissions, insurance brokering and agency services, insurance and pension consultancy services, evaluation and adjustment services, actuarial services, salvage administration services, and regulatory and monitoring services on indemnities and recovery services.

(29) create a training data base and regularly assess the impact of training received on the work of law enforcement officers.