However, the distinction between formal mechanisms (complaints to the European Commission, petitions to Parliament, complaints to the European Ombudsman) and informal mechanisms (SOLVIT, ECC-Net, FIN-Net, etc.) must be explained and clarified.

24. Insists on the safeguarding and strengthening of the Special Procedures and on the guaranteeing of the possibility for the UNHRC to address specific human rights violations through country resolutions and country mandates; stresses the importance of the indivisibility of human rights, whether social, economic, cultural, civil or political; notes with concern that the Complaints Mechanism, a unique universal victim-oriented mechanism, has produced little in the way of outcome in relation to the large number of submissions it has received; underlines the need to address this issue in the UNHRC review;

24. Insists on the safeguarding and strengthening of the Special Procedures and on the guaranteeing of the possibility for the UNHRC to address specific human rights violations through country resolutions and country mandates; stresses the importance of the indivisibility of human rights, whether social, economic, cultural, civil or political; notes with concern that the Complaints Mechanism, a unique universal victim-oriented mechanism, has produced little in the way of outcome in relation to the large number of submissions it has received; underlines the need to address this issue in the UNHRC review;

23. Insists on the safeguard and strengthening of the Special Procedures and on the guarantee for the possibility for the UNHRC to address specific human rights violations through country resolutions and country mandates; stresses the importance of the indivisibility of human rights, whether social, economic, cultural, civil or political; notes with concern that the Complaints Mechanism, a unique universal victim-oriented mechanism, has produced little in the way of outcome in relation to the large number of submissions it has received; underlines the need to address this issue in the UNHRC review;

21. Insists on the safeguard and strengthening of the Special Procedures and on the guarantee for the possibility for the UNHRC to address specific human rights violations through country resolutions and country mandates; stresses the importance of the indivisibility of human rights, whether social, economic, cultural, civil or political; Notes with concern that the Complaints Mechanism, a unique universal victim-oriented mechanism, has produced little in the way of outcome in relation to the large number of submissions it has received; underlines the need to address this issue in the UNHRC review;

action to be taken by governments and public authorities in areas such as remedies and penalties, complaints mechanisms, cross-border complaints, cooperation with third countries and monitoring.