customer-centric [ customer-based | customer-centred | customer-focused | customer-driven | customer-oriented | client-centric | client-based | client-centred | client-focused | client-driven | client-oriented ]

client-oriented program [ client-centred program ]

personal financial advisor | private banker | private banking relationships managers | relationship banking manager

commercial banking accounts officer | corporate banking officer | cash management adviser | corporate banking manager

analyse clients interests | analyse data on clients | analyse data about clients | analyse data about guests

customers [ clientele | clients | CRM | customer management | customer relations | customer relationship management | customer satisfaction | Customer service(ECLAS) | Customer satisfaction(STW) | Relationship marketing(STW) ]

patient-focused care | patient-centered care

programme budgeting [ ABB | activity-based budgeting | BFOR | budget focused on results | PBB | performance-based budgeting | performance budgeting | planning, programming and budgeting system | PPBS | rationalisation of budget choices | RBB | result-based budgeting ]

regulatory policy [ better lawmaking | better law-making | better regulation | good regulatory practice | outcome-based regulation | performance-based regulation | REFIT | regulatory fitness | Regulatory Fitness and Performance Programme | regulatory governance | regulatory improvement | regulatory quality | regulatory reform | smart regulation ]

The Objective 2 SPD has five priorities plus technical assistance which are: 1: Diversification of the economic base, 2: Access to the knowledge society, 3: Improving employability and know-how, 4: Consolidation of its international role, and 5: Promotion of sustainable urban development.

In the latter part of 2012 AIB commenced organising its internal structure to a more customer centric model comprising the following key segments: Domestic Core Bank, AIB UK and Financial Solutions Group (‘FSG’).

the potential disruption of the function on markets, infrastructures, customers and public services. In particular, the assessment may include the effect on the liquidity of markets concerned, the impact and extent of disruption to customer business, and short-term liquidity needs; the perceptibility to counterparties, customers and the public; the capacity and speed of customer reaction; the relevance to the functioning of other markets; the effect on the liquidity, operations, structure of another market; the effect on other counterparties related to the main customers and the interrelation of the function with other services.

have put strategies in place to ensure that care is patient-centred, that patients' rights (such as the right to informed consent; the right to information concerning their own health; the right to access to their medical records; the right to privacy; the right to complain and the right to obtain compensation, the right to be empowered and to participate (for example, through customer relations management strategies, patient education strategies and active engagement strategies for patients and families throughout the healthcare institution)) are respected.