International Customs Services Office

International Visits and Service Office

At the EU level, 20 basic public services are monitored since 2001, 12 for citizens (income taxes, job search, social security benefits, personal documents, car registration, building permission, declaration to the police, public libraries, civil status certificates, change of address, e-health, enrolment in higher education) and 8 for businesses (social contribution to employees, corporate tax, VAT, company registration, submission of data to statistical office, custom declaration, environment related permits, eProcurement).

38. Stresses the lack of resources at SMEs’ disposal to fight breaches of IPR affecting them on third markets; calls for concrete initiatives on the part of the EU to improve the protection of SMEs’ intellectual property rights in these third countries, such as has been achieved with the SME IPR helpdesk in China; observes that this model of helpdesk is currently being extended, in a pilot initiative, to a selection of ASEAN and South America countries; stresses the need to conduct a proper evaluation of existing helpdesks, with a view to optimising the functioning of the model before extending it further; urges the Commission, once ...[+++]lessons have been drawn from this assessment, to adopt similar helpdesks in priority markets where IPR is an important issue; urges the Commission and the Member States to step up customs cooperation in the EU and with third countries on the seizure of counterfeit goods, and to simplify customs procedures;

25. Stresses the lack of resources at SMEs’ disposal to fight breaches of intellectual property rights (IPR) affecting them on third markets; calls for concrete initiatives on the part of the EU to improve the protection of SMEs’ intellectual property rights in these third countries, such as has been achieved with the SME IPR helpdesk in China; observes that this model of helpdesk is currently being extended, in a pilot initiative, to a selection of ASEAN and South America countries; stresses the need to conduct a proper evaluation of existing helpdesks, with a view to optimising the functioning of the model before extending it furthe ...[+++]r; urges the Commission, once lessons have been drawn from this assessment, to adopt similar helpdesks in priority markets where IPR is an important issue; urges the Commission and the Member States to step up customs cooperation in the EU and with third countries on the seizure of counterfeit goods, and to simplify customs procedures;

10. Notwithstanding any other provision of this Agreement, airlines and indirect providers of cargo transportation of the Parties shall be permitted, without restriction, to employ in connection with international air transportation any surface transportation for cargo to or from any points in the territories of the Parties, or in third countries, including transport to and from all airports with customs facilities, and including, where applicable, the right to transport cargo in bond under applicable laws and regulations.