Client satisfaction rate (% SMEs stating satisfaction, added-value of specific service): > 82 %

These rates shall apply to the eligible expenditure newly declared in each certified declaration of expenditure incurred during the period in which a Member State complies with one of the following conditions:

The new facility is open to a broader range of participants against a broader range of eligible securities, which would include corporate bonds, and it is available for a longer term and at a lower minimum bid rate than is the facility that it replaces.

One of my questions, and I have a few, is whether it's true that industrial offsets are judged first before a bid is considered, in terms of the product (1115) Ms. Janet Thorsteinson: Let me describe the process.

The Commission considers that the two companies that reached the last phase of the procedure (submission of financial bids) did not meet the conditions set out in the call for tenders, despite the fact that in the announcement of the call and the invitation to tender it was explicitly stated that any bid not meeting the specific requirements would be rejected.

extends the scope of the Directive to road transport operators using vehicles with maximum authorised weights (MAWs) exceeding 3,5 tonnes, subject to a specific derogation for undertakings using vehicles with MAWs between 3,5 and 6 tonnes for local, short-distance haulage; lays down more stringent requirements with regard to good repute, namely that this condition is not or is no longer satisfied, in particular, where the operator has been convicted of serious offences against certain rules relating to transport, including offences relating to rules for the protection of the environment and other rules concerning professional liability ...[+++]; increases the amounts which must be available to the undertaking to fulfil the requirements relating to financial standing: the undertaking must have available capital and reserves of at least ECU 9 000 when only one vehicle is used and ECU 5 000 for each additional vehicle, existing undertakings must fulfil the requirement of financial standing two years after the deadline for the implementation of the Directive; makes provision for a more detailed examination procedure and the updating and extension of the list of examination subjects, introduces a harmonised minimum level of knowledge required in each subject and retains different examinations depending on whether the applicant wishes to carry out national or international transport operations; retains the measure laid down by Directive 96/26/EC on permanent exemption from examination for applicants who provide proof of at least five years' practical experience, but adds the condition that applicants may be subject to a test, the arrangements for which shall be determined by the Member States in accordance with the list set out in the Directive; as a transitional measure, allows a Member State to require any natural person who holds a certificate of professional competence issued by another Member State when the holder was normally resident in the first Member State to p ...