Consumers and business travellers will continue to be protected from unexpected "bill shocks" for downloading data over mobile networks as monthly bills for data downloading are limited to €50 unless the customer explicitly agrees otherwise.

19. Recalls the importance of effective redress mechanism as a means of ensuring that consumers can pursue their rights; emphasises the fact that, over the years, alternative dispute resolution (ADR) systems and the SOLVIT network have proved to be simple, fast and cost-effective in solving problems affecting citizens, such as those linked to recognition of professional qualifications, portability of pension funds of mobile workers and free movement and residence of EU citizens, notes, nevertheless, that Europe’s ADR landscape remain ...[+++]s largely fragmented and the SOLVIT network largely underused; stresses that citizens should be better informed about these redress mechanisms and problem-solving tools with a view to the facilitation of consumer redress in cross-border purchases of goods and services; welcomes the Commission’s legislative proposals on the use of ADR and Online Dispute Resolution (ODR) and underlines the importance of their effective adoption, as well as of promoting wider use of mediation; urges the Commission to ensure that a legally binding framework is prepared in the field of collective redress;

14. Welcomes the establishment of the European Employment Observatory and the Commission's initiatives to produce an EU Skills Panorama and to reform the European Employment Service's EURES network in order to improve transparency and access for jobseekers and to promote job mobility in the EU; stresses the key role of EURES in advising mobile workers and jobseekers as regards their rights and therefore in delivering on a genuine internal market, and welcomes the launch of the pilot project ‘Your first EURES Job’ aimed at young jobseekers in the EU-27; highlights, furthermore, the role of EURES in cross-border regions and considers tha ...[+++]t its cross-border partnerships need to be provided with the necessary resources to be able to answer to the challenges of the European labour market;

14. Welcomes the establishment of the European Employment Observatory and the Commission's initiatives to produce an EU Skills Panorama and to reform the European Employment Service’s EURES network in order to improve transparency and access for jobseekers and to promote job mobility in the EU; stresses the key role of EURES in advising mobile workers and jobseekers as regards their rights and therefore in delivering on a genuine internal market, and welcomes the launch of the pilot project "Your first EURES Job" aimed at young jobseekers in the EU-27; highlights, furthermore, the role of EURES in cross-border regions and considers tha ...[+++]t its cross-border partnerships need to be provided with the necessary resources to be able to answer to the challenges of the European labour market;

These strategies for preventing and combating situations of homelessness are based not only on improving the social emergency mechanisms, providing more temporary accommodation, setting up multidisciplinary mobile outreach teams, networking between public authorities, health care and psychiatric institutions, emergency shelter institutions and social housing agencies, co-operation with NGOs and a guaranteed rehousing capacity by the public authorities, but also on sustained efforts by professionals and volunteers to help with social i ...[+++]ntegration and re-integration.

There has certainly been a drop in prices, however, this has happened in the business sector and there is little or no evidence of it in the case of local calls, roaming, or calls between the fixed network and mobile phones, and vice versa.