Je ne parle pas de l’écoute polie sur fond d’indifférence, mais de l’écoute attentive sur fond de respect de l’interlocuteur et, partant, de volonté de comprendre ses motivations.
It is not that you listen politely against a background of indifference; rather, you listen attentively against a background of respect for the speaker and, by extension, a desire to understand the speaker’s motivations.