Public authorities or providers of public services increasingly use RLAN access points in their premises for their own purposes, for example for use by their personnel, to better facilitate cost-effective on-site access by citizens to e-Government services, or to support provision of smart public services with real-time information, such as for public transport or traffic management.

Welcomes the Commission’s new smartphone application, which provides information on passenger rights in several languages and in a format accessible to passengers with disabilities; calls on the Member States and carriers to press ahead with the development and use of similar modern technologies (including SMS and the use of social networks, video-based sign language services, and text-based services to ensure the inclusion of deaf, hard-of-hearing and speech-disabled users); calls on public authorities, consumer protection bodies and organisations representing the interests of all passengers to launch similar initiatives; invites the Commission, furthermore, to take account at all moments of the circumstances of elderly people, who are ...[+++]not always equipped with modern technology when travelling; takes the view, moreover, that consideration should be given to making the internet available free of charge at airports, stations and other major departure points, so as to enable fuller use of these services;

22. Welcomes the Commission’s new smartphone application, which provides information on passenger rights in several languages and in a format accessible to passengers with disabilities; calls on the Member States and carriers to press ahead with the development and use of similar modern technologies (including SMS and the use of social networks, video-based sign language services, and text-based services to ensure the inclusion of deaf, hard-of-hearing and speech-disabled users); calls on public authorities, consumer protection bodies and organisations representing the interests of all passengers to launch similar initiatives; invites the Commission, furthermore, to take account at all moments of the circumstances of elderly people, who ...[+++]are not always equipped with modern technology when travelling; takes the view, moreover, that consideration should be given to making the internet available free of charge at airports, stations and other major departure points, so as to enable fuller use of these services;

We must make intelligent transport systems possible, apply the potential offered by the Internet to the management of freight transport by standardising weights, dimensions and rules governing freight, reducing red-tape and establishing one-stop access points.

encourage collaboration on long-term basic research within the context of the EU-U.S. Science and Technology agreement, and develop exchanges of good practices concerning the policies needed to support science and innovation; promote cooperation using civilian space-based technologies for sustainable development, science/exploration, and deepening the knowledge society; support an international dialogue and cooperative activities for the responsible development and use of the emerging field of nanotechnology; renew and reinforce the EU-U.S. agreement on Higher Education and Vocational Training, which includes the Fulbright/European Union program, to boost education cooperation and transatlantic exchanges between our citizens; encourage ...[+++] the commercial application of output from research, identifying cooperative actions to improve rapid commercialization, using, inter alia, incubator environments, venture capital and technology transfer; promote E-accessibility for the disabled, elderly and other citizens with accessibility issues; encourage deployment of key innovative technologies such as broadband and radio frequency identification devices, without prejudice to consumer and data protection; encourage collaboration on development and take up of Intelligent Transport Systems/ Telematics for intelligent vehicles; establish a dialogue on cyber-security to bring together regulators, law enforcement and, as appropriate, intelligence agencies; support OECD efforts to develop an approach to international redress for international internet purchases; cooperate to tackle spam through joint enforcement initiatives, and explore ways to fight against illegal "spyware" and "malware; ” and explore cooperative work on health and medical technologies.

The "B2Europe" initiative, presented in the Communication, connects the resources and intelligence of major European business support networks through a variety of tools which will be in place by the end of 2003. These will include a common web site portal and a "Multiple Entry Point" system, which offers immediate and basic access to services for companies.