There are internationally recognised and technology-neutral guidelines in this field: the Success Criteria and Conformance Requirements Level AA in version 2.0 of the Web Content Accessibility Guidelines (WCAG 2.0) from the World Wide Web Consortium (W3C).

The Commission continues its ongoing formal investigation under EU antitrust rules of other aspects of Google's behaviour in the EEA, including the favourable treatment by Google in its general search results of other specialised search services, and concerns with regard to copying of rivals’ web content (known as 'scraping'), advertising exclusivity and undue restrictions on advertisers.

(47)Notably the Web Content Accessibility Guidelines (WCAG) 2.0

(Return tabled) Question No. 88 Hon. Carolyn Bennett: With respect to Internet applications: (a) is the government working towards the inclusion of rich Internet applications within its design and development with regard to its Web sites; (b) what is the government’s response to the American response to rich Internet applications made ten years ago; (c) is the government planning on adopting the Web Content Accessibility Guidelines (WCAG) 2.0 standard; (d) what is the monetary impact of the government’s present use of WCAG 1.0 standard knowing that software contractors have built WCAG 2.0 accessibility into their ...[+++]software; (e) have software contractors requested that the government's Common Look and Feel (CLF) Committee relax or amend their CLF standards to allow for accessibility and, if so, can the government give details of the correspondence; (f) have software contractors required that the government pay extra because it must simplify their software in order to remove these accessibility features; (g) which federal department has the responsibility to ensure that all programs, services and technologies are accessible to people with disabilities and that they are available through the mainstream channels such as the Internet and in alternate formats; (h) is accessibility a mandatory requirement within information and communications procurements to ensure that blind Canadians have access to the same resources as all other Canadians and that they can access all of this through mainstream channels such as the Internet and in alternate formats; (i) how does the government of Canada inform blind Canadians about the availability of information to protect them from incidents of identity theft and fraud; (j) are the government's Web accessibility regulations up to date with today's Web technologies; (k) are Web developers in the government given the support they need to build accessible interactive Web sites, especially when building sites that offer essential ...

The Commission will engage with governments, the industry and organisations including the European Disability Forum to make the most of existing national commitments and expenditures for web accessibility of public websites and speed up the adoption and implementation of these essential rules.

e-inclusion: The report recommends implementing EU e-accessibility standards, Web Accessibility Initiative (WAI) guidelines and common labelling rules for accessible web pages.