recurring operation and maintenance costs

non-recurring operations and maintenance costs

We're asking for legislative measures ensuring the highest level of transparency for bank fees, equitable treatment for those consumers who choose to bank over the counter as well as a periodic examination of bank fees by the authorities.

With respect to the House of Commons Intercity Telephone System, which is accessed by members via local telephone numbers in some cities and via a 1-800 number elsewhere in Canada and the USA: (a) are any parts of the system automated so that members can use touch tone input to enter their access code and connect to the chosen telephone number, and if so, which areas of the country have automated systems; (b) what timetable does the government have to fully automate the system across Canada, and what are the projected annual cost savings for carrying out such automation; (c) where is the operator centre for the system located, how many people are employed as operators, and what ...[+++] is the annual cost for those staff; (d) what is the total annual cost of maintaning the system and what is the cost comparison with contracting for provision of the services using private sector suppliers; and (e) what is the total number of minutes carried by the system each year within Canada and to the USA, and what is the average cost per minute carried to each of these countries?

Now we're talking about a security charge to be added, yet everybody is operating on a not-for-profit basis.

Now there's the NAV CANADA surcharge, and I'm sure this was part of the deal they made with the government when they were going to take over the operations that the Department of Transport formerly had.