14. Believes that consumer rights in the tourism sector should be defined and better protected and that this should include identifying new forms of protection such as conciliation services for tourists; calls on the Commission and the groups concerned to promote the representativeness at European level of bodies representing tourists as consumers; also calls on the Commission to consider the drafting of a ‘tourism package’ comprising both a review of the existence directives on consumers’ rights with regard to tourism and new measures making it possible to improve consumer protection and quality of standards in the tourist services (p ...[+++]articularly in the hotel and touring sectors) while taking account of new trends on the supply side (electronic sales);

(34) Arbitration and conciliation services are usually provided by bodies or individuals designated or selected in a manner which cannot be governed by procurement rules.

[English] Mr. George Proud (Parliamentary Secretary to Minister of Labour, Lib.): Mr. Speaker, the official opposition has put forward a series of motions that would remove the compulsory conciliation stage in the new requirements for the acquisition of the right to strike and lockout, abolition of the conciliation process, Motion No. 34. However, before addressing this motion which would allow the parties to acquire the right to strike and lockout at the date of expiration of the collective agreement without having to file a notice of dispute with the minister or to complete the conciliation process, it is important to stress the role of conciliation in the collective bargaining cycle under the Canada Labour Code (1645 ) During the extens ...[+++]ive consultation process leading up to the introduction of Bill C-66, representatives of labour and management organizations subject to Part I of the code, while critical of lengthy delays in the current conciliation process, found conciliation itself valuable and praised the services offered by the federal mediation and conciliation service.

During the extensive consultation process leading up to the introduction of Bill C-19, representatives of labour and management organizations subject to part I of the code, while critical of lengthy delays in the current conciliation process found conciliation valuable and praised the services offered by the federal mediation and conciliation service.

In the five years that I was head of the conciliation service we only appointed one conciliation commissioner and one conciliation board.

Pursuant to rule 21, the Honourable Jean-Pierre Blackburn, P.C., M.P., Minister of Labour, together with Mr. Don Clarke, Director, Dispute Resolution Services, Federal Mediation and Conciliation Service, and Ms. Ginette C. Brazeau, Director, Legislation, Research and Policy, Federal Mediation and Conciliation Service, Human Resources and Skills Development Canada, were escorted to a seat in the Senate Chamber.